Job Details
POSITION SUMMARYEnter status of rooms cleaned Complete checklists to report cleanliness and condition of each assigned area Complete required Housekeeping paperwork Identify room assignments and type of cleaning required for each room Inspect guest rooms after being cleaned by Housekeeper.
Respond promptly to requests from guests and other departments Enter guest rooms following procedures for gaining access and ensuring vacancy before entering Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees serve as a role model Follow all company and safety and security policies and procedures report any maintenance problems, safety hazards, accidents, or injuries complete safety training and certifications properly store flammable materials Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets.
Welcome and acknowledge all guests according to company standards anticipate and address guests' service needs assist individuals with disabilities thank guests with genuine appreciation Ensure adherence to quality expectations and standards identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings Develop and maintain positive working relationships with others support team to reach common goals listen and respond appropriately to the concerns of other employees Speak with others using clear and professional language Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces Reach overhead and below the knees, including bending, twisting, pulling, and stooping Stand, sit, kneel, or walk for an extended period across an entire work shift Grasp, turn, and manipulate objects of varying and weight, requiring fine motor skills and hand-eye coordination Enter and locate work-related information using computers and/or point of sale systems.
Visually verify and interpret written documents Perform other reasonable job duties as requested by Supervisors Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head Our irreverent attitude and taste for excess redefine revelry for the modern jet set Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests' passions, providing insider access to what's new and what's next Moderation is not in our vocabulary and we know that lust for life demands more, not less W guests soak it in and live each day with a mantra: DetoxRetoxRepeat.
If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels