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Tata Technologies Vacancy For Support Engineer

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Latest job for Support engineer in Tata technologies at Pune location. Find jobs in Pune for Support engineer job. Read full job details bellow to apply for the post of support engineer.

Support Engineer Job

Tata Technologies
Job in Pune for B.E. / B.Tech , MCA , M.E. / M.Tech
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Vacancy Details

Job Description:
Support ticket classification, Re-prioritization, User clarification, password reset, Response to user queries based on known error database. Ticket escalation to the next level of support.
Ensuring that client systems are fully operational and any loss of service is restored in a timely and efficient manner
Providing a high level of service to our customers and adhering to our strict SLAs for response and restoration times
Problem determination, workaround resolution, root cause analysis, major incident management
Ensure that solution and application support documentation is maintained to the highest quality and accuracy

Teamcenter Deployment and Installation

Required Skills and Expectations:
Good analytical and problem solving skills
Experience of Windows, SQL Server, Linux server and networking
Knowledge in Java, shell scripts, crontab, Database queries.
Understanding of software development cycle
Ability to work both independently and as part of a team
Flexibility responsibilities may require occasional evening and weekend work

Qualification And Experience:
Full time Graduation (B.E)/Post Graduation Degree from recognized university Min 2-3 years as Support Role.
BE / B Tech/ ME / M Tech / MSC/ MCA
02 Years 00 Month Maximum: 05 Years 11 Months

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Candidate Profile
BE / B Tech/ ME / M Tech / MSC/ MCA
Looking for B.E. / B.Tech , MCA , M.E. / M.Tech graduates profile.
About Tata technologies
Tata Technologies is a company of engineers, led by engineers. With more than 8000 associates, representing 17 nationalities, we help ambitious manufacturers create great products. We focus on the manufacturing industry on companies that make wonderful products covering every aspect of the value chain from concept to recycling. We support these clients through comprehensive engineering services and IT processes and tools to manage product development and the complete manufacturing ecosystem. T
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More Information
Location Pune
Education B.E. / B.Tech , MCA , M.E. / M.Tech
Experience 0 (yrs)
Industry Computers / IT
Job Type : Full-time
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2020-07-04 to >2020-08-18
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