Team Lead Team Lead Job In Amazon Music In India, Ludhiana

DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on earth To get there, we need exceptionally talented, bright, and driven people Amazon is seeking Team leads for our transportation team Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customersWe're seeking a Team lead for our Delivery center In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.

Title: Team LeadLocation: LudhianaEssential Functions-Job Description A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing - Strong execution skills, action oriented, go getter - Resourceful to identify the way to get things done using limited resources - Ability to work under pressure situations.

- Ability to work in ambiguous situations and to come out with solutions as per the situations faced - Good people management skills - Comfortable with reading, writing and communicating in English - Proficiency in MS ExcelKey job responsibilitiesWe're seeking a Team lead for our LM operations In this role, you will be responsible for: Managing, on a daily basis, end to end operations for either one large site or a combination of small sites.

Executing inbound and outbound operations Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you Driving performance management of your team members Preparing and implementing training and development plans for associates Continuously improve the delivery process and attain a sustained level of delivery performance improvement Conducting 4M and 5S audits for the delivery station on a daily basis.

Stand-in for Area ManagerAbility to manage day and night shiftsBASIC QUALIFICATIONS-A completed Bachelor's Degree from an university-Ability to Deep Dive and develop innovative ideas for process challenges-Driving performance metrics.

-Strong verbal and written communication skills are a must-Strong Bias for great customer service: Be able to effectively think from customers' perspectives and bring these perspectives into process and product improvements Be the champion for developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects for all stakeholders-Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risksPREFERRED QUALIFICATIONSA self-motivated person with the ability to motivate the Supervisor & associates .

3-5 yrs of experience in managing a process and people as a lead Good people management skills Good analytical and problem solving skills.

Proficiency in MS Excel and Amazon system or similar systems Can be flexible to work in rotational Shift(Night and Day Shift)

Amazon Music is looking for .

Amazon Music is looking for Any Graduate / Post Graduate profile candidates.