Job Details
We are hiring for International voice and non-voice process Designation: Technical Support Representative Job Description: Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services Follow standard processes and procedures Redirect problems to appropriate resources Shifts: Rotational Shifts/US Shift/Australian Shift (Primarily Night Shifts).
Working days: 5 days a week (2 days rotational week off) Working hours: 9 hours per day including 1 hour of break Job Specification Qualifications: 12th Passed and above (Fresher and experience) Age: 19 to 35 Yrs Mandatory skill sets to have: Excellent Verbal Communication skills Good logical reasoning & analytical skills, excellent customer service skills, able to interact with customers via call or chats Should be able to answer servicing questions.
Typing skills Good Personality and discipline Benefits: Transport: Free transportation with door to door pick up and drop facility round the clock Life Insurance for self-Medical Insurance for self and immediate dependents World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones Voice Process Interview Rounds: HR Versant Ops Round Contact Person : HR suresh gopalakrishna Registration Code : 086 If interested, Kindly join the zoom bridge provided as below for the virtual interview: Zoom Id: 7760787574 Passcode: 247 Timing: 11 AM to 1155 PM Date: 12th May 2022 to 26th June 2022 Company Address: Bangalore - [24]7ai Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087