Technical Consultant Job In Orange In India, Mumbai

about the role Manage level 1 support for datacenter services1 should identify, troubleshoot and resolve any hardware, software or configuration related incidents observed on DC Security devices like Firewalls, IPS/IDS, Antivirus, etc2 responsible for preparing Method of Procedure for any configuration changes, and executing any configuration changes as approved by customer3 responsible for leading any planned scheduled maintenance activities.

4 should be able to lead any incident calls with OEM technical support and provide any inputs required for restoration5 Key Spoc for Incident , Problem & Change Management6 Resolve Customer Escalations7.

Ensure Service Delivery as per agreed SOW / SLA about you Should know Checkpoint Firewalls, ASA, IPS, Antivirus additional information Experienced in BFSI sector department International ZoneOrange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business

Orange is looking for .

Orange is looking for Any Graduate / Post Graduate profile candidates.