Telco Lead For Incident And Fault Management Immediate Joining Job In White Horse Manpower Consultancy Private Limited In Bengaluru / Bangalore

Job Description Oversee Tier III trouble ticket support for tickets escalated from TierI and TierII globally, logging trouble tickets with telecoms carriers to resolve critical level customer issue Liaise wit multiple functional groups such as international carriers elecom support and experience a distinct advantage ITIL practitioner and/or project management desirable Analytical approach with strong communication skills MNC Group Project and process management Consistently review processes in place to ensure that the most efficient and effective methods are used Create and update process flow diagrams Implement best practise process changes where required Address White Horse Manpower Consultancy P Ltd #12 Office156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, (Exit of Commercial Street) Bangalore 560051 whitehorsemanpower in, [HIDDEN TEXT]low us on t witter, Instahgram, Face Book & Youtube Ph: 9743779000, 8553281835, 9342431049 Free Recruitment

Oversee Tier Iii Trouble Ticket Support For Tickets Escalated From Tieri And Tierii Globally, Logging Trouble Tickets With Telecoms Carriers To Resolve Critical Level Customer Issue

White Horse Manpower Consultancy Private Limited is looking for Any Graduate / Post Graduate profile candidates.