Telecom Engineer Customer Support Job In Sharobi Technologies India Private Limited In Bengaluru / Bangalore

Role : 1) Day to day pre and post sales customer support across different time zones 2) Able to understand the technical issues and find solution 3) Work with the Technology provider for higher level problem resolution 4) Will report day to day to the Technical Manager on the status of the activity 5) Update customer on the issues on the in ticketing system 6) Will work with in country sales team for Proof of concept 7) Good written and verbal communication skills Technical Skills: Understanding of the IT infrastructure , IP PBX , VOIP , IP networks Understanding Cloud like AWS will be added advantage Any previous experience on Avaya , Cisco or any other PBX system Worked on the SBC and GW from Ribbon , Sangoma , Audio codes Products : Microsoft Teams , Zoom and any contact center products Experince : 4 7 years experience Location : Noida or Bangalore ( No work from Home ) Education : Diploma or Degree ( electronics & Telecom )

Sharobi Technologies India Private Limited is looking for .

Sharobi Technologies India Private Limited is looking for Any Graduate / Post Graduate profile candidates.