Telecom Executive International Voice Process / Bpo/csr Job In Black And White Business Solutions Private Limited In Hyderabad / Secunderabad, Telangana, Pune

Job description Hi Dear Applicant, Qualifications:- - Graduate / Undergraduate with minimum 0 to 1year of experience with International BPO can applyLocation : Hyderabad/Pune - Excellent and fluent communication skillsContact Details : HR - Swathi Phone - 8095022055 Email Id - [HIDDEN TEXT]Roles and Responsibilities : Respond to customer queries in a timely and accurate way, via phone, Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Gather customer feedback and share with our Product, Sales and Marketing teams Assist in training junior Customer Support Representatives Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred Responsible for dealing with Clients QueriesAdditional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - 2 days week off Contact Details : HR - Swathi Phone - 8095022055 Email Id - [HIDDEN TEXT]************PLEASE DO REFER YOUR FRIENDS*************

Black And White Business Solutions Private Limited is looking for .

Black And White Business Solutions Private Limited is looking for Any Graduate / Post Graduate profile candidates.