Trainee Engineer Job In Nokia In Chennai

Job Description:

• End to end faults handling ,trouble shooting network issue and resolving problems in respective domain
• Providing Root Cause Analysis
• Coordinating with Vendors & CARE organisations
• Preparing SLA/Performance reports and meeting with Customers to manage regular operations
• Should be ready to work in 24×7 environment This is a must
• Trouble Ticket handling
• Customer Issue handling
• Ensure to Acknowledge and close TT within SLA/OLA
• Prepare, implement and verify the configuration and integration of a Node /system/services
• Emergency Handling and chronology preparation
• Coordinating with care/vendor team for handling resolved cases
• Interfacing with other Technical Teams
• Coordinating with field team if onsite support required on faults
• Hand over and activity sheet preparation
• Ability to identify problems and act accordingly as per defined CM process
• Ensuring Post check of activities done during MW period
• Experience in trouble shooting of configuration related issues
• Preparation of script and Impact analysis for changes that needs to be done in network.
  
  
• Ensuring coordination with cross-functional teams (if any) for various issues during any configuration changes
• Supporting AM engineers in day today activities

Job Responsibilities:
Role: MS Fault Managment Engineer-L1 Function: Fault Management JG: 5

Qualifications Required: Diploma in Electronics/ Electrical / Computer Science/ Communication Engineering
Years of experience : 0-2 years

Nokia is looking for Diploma profile candidates.

Interested and eligible candidates can apply this drive online by following link.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect. Adhering to the highest ethical standards, only Nokia offers a comprehensive portfolio of network equipment, software, services and licensing opportunities across the globe. With our commitment to innovation, we enable our customers and partners to transform how people live, work and communicate.