Trainee Product Support Job In Replicon In Bangalore

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Job Details
  • Requirements:
    • Bachelor’s degree in Science/Engineering
    • Knowledge of programming languages will be a plus
    • Very Strong written and verbal presentation/communication skills (ESSENTIAL)
    • Excellent interpersonal skills
    • Inclination towards technology
    • Intermediate with MS Office

Key responsibilities:  Will include providing pleasant and professional customer service and technical support to current and potential customers of Replicon’s Product Suite and related environment via Telephone, Email and Chat
Applying technology in multiple ways to configure the product and helping the customer’s resolve all queries related to Replicon products Solid understanding of product’s advantages and limits and suggesting ways of improving the product via internal escalations

Responsibilities:

  • Ensure customer issues and queries are handled professionally and efficiently within the agreed SLA Works well with customers to maintain high level of customer satisfaction and develop strong relationships by being a consultant and providing right resolutions Learn and stay current with product knowledge of Replicon’s software and its range of product solutions.

    Help our customers maximize their business benefits from Replicon’s solutions

Selection Process:

  • Online Test
  • Technical Interview
  • HR Interview

Important Guidelines:

  • The online test is LIVE
  • Shortlisted candidates from the test should be available for the further online interview process
  • Candidates should be available for immediate joining
Candidate Profile
BSC/ BCA / Eng. Grad 2018/19/20 batch (CS/ IT/ ECE/ EEE)
60 % and above throughout (X, XII, Grad)
2018/ 2019/ 2020 Batch

Replicon is looking for BCA / BCM , B.Sc profile candidates.

Short Job Information


Job Title : Trainee Product Support
Company Name : Replicon
Job Location : Bangalore
Education : BCA / BCM , B.Sc
Category : Computers / IT
Experience : Freshers
Post Date : 19 April, 2021
Last Date : 03 June, 2021
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How to Apply for Trainee Product Support
All interested and eligible candidates can attend the online test in the following link from before 17th March 2021.

Click Here to Apply

About Replicon
Replicon, Inc. is a software company providing cloud time tracking applications including timesheet and expense management software, using SaaS, for automating employee time tracking, project time tracking, expense tracking and resource scheduling.
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