Urgent Hiring For Mncs Technical Support Specialist International Voice Process Upto 6lpa Job In Ghrs Training Llp In Pune

1 Minimum 1 years of experience in Service Desk/ Tech support process / Cloud Computing Process 2 Excellent communication skills C1 equivalent proficiency 3 Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries 4.

Ready to work in shifts 24/75Knowledge of cloud computing and types of cloud computing 6 Knowledge of Mail server settings IMAP , POP and SMTP 7 Knowledge of Domain Server Concepts like DNS ( Domain Name Server/Domain Naming System) , DKIM and DMARC 8 Knowledge of SPF (Sender Policy Framework) or SPF records /TXT records, MX records, CNAME 9.

Experience in working on Active Directory 10 Experience of Internet Protocols LDAP (Lightweight Directory Access Protocol ) 11 Experience if SSON (Single Sign On) 12 Experience of API (Application-Programming Interface) 13 Intermediate knowledge of Prevention of Spam, Phishing and Malware 14.

Intermediate knowledge of T/S Small Forms (iOS, Android, Windows) 15 Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, Messaging, Outlook 2013-19, Skype for Business, Microsoft Teams, SharePoint and OneDrive for Business 16Experience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution 17 Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions 18.

Intermediate knowledge of Network collaborations & VPN T/S, TCP/IP, OSI, Network devices and carriers 19 Basic networking knowledge

Urgent Hiring For Mncs Technical Support Specialist International Voice Process Upto 6lpa

Ghrs Training Llp is looking for Bachelor Of Science (b.sc), Masters In Technology (m.tech/m.e), Bachelor Of Technology (b.tech/b.e), Pgdm, Master In Computer Application (m.c.a), Bachelor Of Computer Application (b.c.a) profile candidates.