Urgent Opening For Associate Customer Delight Job In Arminus Software Private Limited In Gurgaon / Gurugram

ROLE As a Customer Delight team member you will be maximizing the sustainable value for our customers and in turn our organization through long-term customer success strategies You will be working with a targeted list of our strategic customers and be accountable for ensuring they are successfully adopted and realize value from all our products You will be accountable for customer retention, satisfaction and expansion of your customer portfolio RESPONSIBILITIES

• Listening to our B2B Customers concerns and handling product related complaints or queries on TAT basis
• Contribute ideas to resolve customer problems to improve productivity.
  
  Maintain and update customer documentation as needed
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Actively listen to the concerns with a Solution Oriented approach
• Manage transactions over CRM

KEY REQUIREMENTS

• 0 - 3 years of experience required in any Customer Support Process or Role i.
  
  e preferably from a Technical Process or IT company
• Smart Freshers good with Communication skills can apply
• Active Listener
• Must be proficient in any of the above mentioned languages along with English.
  
  
• TAT oriented approach
• Good working knowledge with Microsoft Excel or Microsoft Suite
• Excellent communication and interpersonal skills

ROLE - Individual Contributor LANGUAGE REQUIRED - English + Hindi/Tamil/Kannada/Spanish WORK LOCATION - Suncity Success Tower, Sector 65, Gurugram WORKDAYS - 6 days Work From Office (Rotational WO's & Shifts) SHIFT TIMINGS 24 * 7 QUALIFICATION Any Graduate NOTICE PERIOD Immediate Joiners only Send Resume at : [HIDDEN TEXT]

Arminus Software Private Limited is looking for .

Arminus Software Private Limited is looking for Any Graduate / Post Graduate profile candidates.