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Impec Consulting Solutions Vacancy For Voice Support Executive / International Customer Service 1 5 Years / B2b Process

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Latest job for Voice support executive / international customer service 1 5 years / b2b process in Impec consulting solutions at Hyderabad / Secunderabad location. Find jobs in Hyderabad / Secunderabad for Voice support executive / international customer service 1 5 years / b2b process job. Read full job details bellow to apply for the post of voice support executive / international customer service 1 5 years / b2b process.

Voice Support Executive / International Customer Service 1 5 Years / B2b Process Job

Impec Consulting Solutions
Job in Hyderabad / Secunderabad for Any Graduate / Post Graduate
Vacancy Details
Urgent Hiring for a MNC position Customer Service - US Voice Support - B2B Process - Rotational Shift - 5 days work - Sat & Sun Week off - Hitech City

Job Title €“ Customer Care Representative €“ (B2B Process)
Experience €“ 0 €“ 4 years
Salary €“ 2 lacs p.a €“ 4 lacs p.a
Shift €“ Rotational shift
Type - International Voice Process (AR Billing)
Working Days €“ 5 days work
Sat & Sun Week off
Communication €“ Excellent in English
Qualification €“ UG/Graduate/pg
Transportation - Two way Cab
Job Location €“ Hitech City
Roles & Responsibilities:
International Billing Process
Complex Billing Investigations/ Corrections -conduct in depth billing investigation by utilizing multiple billing and provisioning systems to compare billing to the signed contractual agreement. This includes, but is not limited to, Parent/Child billing, multiple location/Account and multiple contract customers.
Make necessary corrections via orders in multiple billing systems and create detailed credit requests. Customer Follow Up - frequent follow up with customer as necessary to resolve complex issues or requests or as requested by customers within the promised timeframe quoted.
Create a world class customer experience.
Answering product and Account questions/queries assistance.

Key Skills:

Customer Service skills
Excellent verbal and written communication skills

Functional Skill Required:

Experience into Managing international clients is added advantage.
Any prior experience in International Voice (US/Australia/UK Calling) would be an added advantage.

Interview Process:

€HR Discussion
€Versant (Voice & Accent)
€Online English Grammar Assessment
€Operations Manager Round
€Client Assessment Round

Send your C.V on
hina.siddiqui(at)impecconsulting.com and
can reach me on
HR HINA
9121028533

Thanks & Regards,
Hina siddiqui.
HR Coordinator
# 9121028533
Impec consulting solutions
319, down town mall
besides lotus hospital
Lakdikapul.
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Candidate Profile
Urgent Hiring For A Mnc Position Customer Service - Us Voice Support - B2b Process - Rotational Shift - 5 Days Work - Sat & Sun Week Off - Hitech Cit
Looking for Any Graduate / Post Graduate graduates profile.
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More Information
Location Hyderabad / Secunderabad
Education Any Graduate / Post Graduate
Experience 1 (yrs)
Industry Call Center
Job Type : Full-time
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2019-04-15 to >2019-06-14
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