Walk In Drive For Service Desk On 8th April At E City Bangalore Job In Infosys Bpm Limited In Bengaluru / Bangalore

We are hiring for Service Desk process, please walk-in for interview on 8th April'23 at Ecity, Bangalore Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in Please use below link to apply and register your applicationhttps://careerinfosys.

com/jobdescjobReferenceCode=PROGEN-HRODirect-121907 Interview details: Interview Date: 8th April '23 Interview Time: 10 AM till 1 PM Interview Venue: Bangalore: Infosys LTD, Gate 10, Electronic City, Phase 1 Bangalore, Karnataka, 560100 Things to remember while entering the campus:

• Keep your double dose vaccination certificate handy while entering campus There will be random checks at the gate by the Security team
• would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
• Please wear masks, & follow Covid protocols
• Please carry Headset/Earphone
• No person apart from candidate will be allowed to the interview venue

Documents to Carry:

• Carry 2 Copies of printout your updated resume
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport)
• All original education documents need to be available for verification (10th, 12th, Graduation(Sem Wise Marksheet, CMM.
  
  Provisional and Original Degree)

Please find below Job Description: Title :: Service desk Job Location: Pune and Bangalore Education: Any Fulltime Graduate Experience : 1 to 4 years Job Description::

• Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets No undergraduates
• For above 2 years of experienced candidates- Mandatory to have computer science degree along with voice/chat/mail blended service desk
• Excellent communication skills CEFR :: B1, C1, C2
• Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting printer issues, Bit locker, MS teams, BSOD, driver installation, Printer and WIFI trouble shooting
• Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of 0ticket priority, severity
• Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident
• Knowledge of Incident Management lifecycle
• Aware of current role SLA and Metrics handled
• Work from Office is mandatory, No option of hybrid and WFH
• 24*7 Shifts is mandatory

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions
• Original Government ID card is must for Security Clearance

Regards, Infosys BPM Recruitment team

Infosys Bpm Limited is looking for .

Infosys Bpm Limited is looking for Any Graduate / Post Graduate profile candidates.