Cognizant Technology Solutions India Pvt Ltd Vacancy For Walk-in For Tech Support Specialist On 19th Jan 2019 @ Cognizant, Pune

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Latest job for Walk-in for tech support specialist on 19th jan 2019 @ cognizant, pune in Cognizant technology solutions india pvt ltd at Pune location. Find jobs in Pune for Walk-in for tech support specialist on 19th jan 2019 @ cognizant, pune job. Read full job details bellow to apply for the post of walk-in for tech support specialist on 19th jan 2019 @ cognizant, pune.

Walk-in For Tech Support Specialist On 19th Jan 2019 @ Cognizant, Pune Job

Cognizant Technology Solutions India Pvt Ltd
Job in Pune for Any Graduate / Post Graduate
Vacancy Details
Qualification: -Graduate Degree Holder (Engineering / Computer Science Background preferred)-Excellent written and verbal communications skills (English) -Excellent Troubleshooting skills, search skills, ability to approach problems logicallyOther Requirements: -Willing to work in 24X5 environment-Excellent Customer service skills.-Excellent Soft skill, Communications skills (Voice & Email) to handle customers across the globe-Good typing skills-Sales Force Certification preferredDetailed Role & Responsibilities :-Ensure on meeting daily KPIs-Receiving and making end user calls -Provide first level resolutions-Ticket creation/Categorization / Prioritization -Ticket escalation to respective Support Group-Incident resolution and recoveryPOC: Jash Raval
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Candidate Profile
Qualification: -graduate Degree Holder (engineering / Computer Science Background Preferred)-excellent Written And Verbal Communications Skills (english) -excellent Troubleshooting Skills, Search Skills, Ability To Approach Problems Logicallyother Requirements: -willing To Work In 24x5 Environment-excellent Customer Service Skills.-excellent Soft Skill, Communications Skills (voice & Email) To Handle Customers Across The Globe-good Typing Skills-sales Force Certification Preferreddetailed Role & Responsibilities :-ensure On Meeting Daily Kpis-receiving And Making End User Calls -provide First Level Resolutions-ticket Creation/categorization / Prioritization -ticket Escalation To Respective Support Group-incident Resolution And Recoverypoc: Jash Raval
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Location Pune
Education Any Graduate / Post Graduate
Experience 2 (yrs)
Industry Call Center
Job Type : Full-time
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2019-01-11 to >2019-01-19
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