Job Description:
Provide support across all channels, including chat, email, phone, video, in-person, etc
Troubleshoot across Google’s corporate IT resources, applications, and various operating systems, including Linux, macOS, Windows, Chrome OS, and various other platforms
Assist Googlers with resolving software, hardware, and networking issues
Collaborate and share knowledge across the team and other Googlers Contribute to various initiatives, including process improvement and documentation efforts to enhance the user experience
Support various services such as video conferencing, remote access, internal products, and mobile technology.
Qualifications:
Bachelor’s degree in Information Systems, Information Technology, Applied Networking, System Administration, other relevant field, or equivalent pratical experience
Experience troubleshooting in a Linux, macOS, or Windows networked environment, supporting desktops/laptops, phone systems, video conference, and/or various wireless devices
Experience in customer service, client facing, and/or help desk
Google is looking for Any Graduate profile candidates.
Short Job Information