Walkin Interview On 30th Jan 2020 Job In Capgemini In Mumbai

Role : Technical/Desktop Support – 24 Openings

Exp : 0 -2yrs

Job Location : Mumbai(Airoli)/Bangalore(EPIP)

Job Description:-

Provide level 1 & L2 support by picking the phone calls & support for logging, tracking, Resolution and reporting of help desk incidents and service requests

The activities associated with restoring normal service operation as quickly as possible and to minimize the adverse impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained

Should also provide accelerated response to the executive users within the customer organization

Details Skills & Experience:

Must have updated back-end of knowledge base of most common desktop level issues faced by users that enables users to resolve an incident, create a request, report an incident and review the status of submitted requests etc

Experience- 0 to 2 yrs

Primary Skills (Must have)

Must be graduate

Must be comfortable in taking inbound/outbound calls

Strong communication & analytical skills is mandatory

Good to have ITIL V3 certified

Knowledge in BMC remedy will be an added advantage

should be ready to work in 24*7 shift

Note: Interview will be on 30th Jan 2020

Any Graduate

Capgemini is looking for Any Graduate profile candidates.

Interested candidates can share their resume to my mail id (monish-bevin-raj.solomon-raj @capgemini.com)

Capgemini Technology Services India Limited, A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise,