Walkin Interview On 23th / 24th Jan 2020 Job In Compucom Systems In Pune
Position Summary: The candidate will be responsible for providing support to clients and logging cases via the ticketing system involving issues related to desktop, laptop, printers or server services The candidate will be responsible for providing updates to the client whenever required or escalate on behalf of the customer to the appropriate technical leads
Required Skill Set:
- The primary point of contact for cases reported from users/technicians in the US and Canada
- Should be able to analyze email requests and respond in a timely manner
- Should be able to classify and prioritize cases as per severity.
- Assist teammates with identifying the impact of cases
- Take ownership of incidents that need immediate actions as per the knowledge base
- Monitoring the queues/mailboxes in regular intervals and ensure the completion of task
- Keeping affected business partners informed about any changes or impact due to outage
- Escalating the process as necessary per established escalation policies
- Basic knowledge of computers
- Excellent written and verbal communication Skills
- Ready to work in a 24*7 Environment
- Represent CompuCom in a professional manner and communicate effectively to stakeholders.
- Maintain the highest level of customer satisfaction by resolving all technical and non-technical issues and concerns
Perks and Benefits: Shift Allowance, Transport facility
Interested candidates can attend this CompuCom Systems Walk-In Drive 2020 Hiring at below venue-
Interview Date – 23th & 24th Jan 2020
Interview location – CompuCom Level 4, Tower 7, Magarpatta City, Hadapsar, Pune- 411013, India
Interview Time – 11:00 AM to 4:00 PM IST
Compucom Systems is looking for Diploma , Any Graduate profile candidates.
Short Job Information
Interview Date – 23th & 24th Jan 2020
Interview location – CompuCom Level 4, Tower 7, Magarpatta City, Hadapsar, Pune- 411013, India.
Interview Time – 11:00 AM to 4:00 PM IST