Administer To Work 3 To 5 Years Kolkata Job In Capgemini In India, Kolkata

• Respond to client's queries accurately (via phone, live chat, email and case management system)
• Process, maintain & administer HR transactions & provide support (eg joiners/leavers, personal/job/pay data changes, promotions, employee records & documents, bonus, pension, annual compensation cycle, etc).
  
  
• Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests
• Provide clarification of HR policies and procedures
• Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
• Organize knowledge sharing sessions both within the team and cross teams
• Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool.
  
  
• Liaison with third parties, vendors and multiple stake holders

• Reporting errors and issues to the Team leader on time
• Ensuring quality and timeliness of work

• Technology experience (Oracle HCM,Case management tools, SuccessFactors, etc).
  
  
• Resolving team errors, client escalations and issues on time

Capgemini is looking for Any Graduate / Post Graduate profile candidates.