Coordination of daily activities with direct contacts in Australia
* Accurate processing of various requests in related systems and update excel files as per business requirements
* Proactively respond to all the requests receive in the shared mailbox
* Ability to respond to simple scheduling requests assigned to the individuals
* Prepare and roll out simple scheduling reports which are primarily prepared in excel
* Responding to client facing team member queries concerning engagement planning
* Processing engagement and resource planning updates
* Resolve any conflicts while updating the leaves and connect proactive with client managers and other audit professionals in Australia
* Actively take part in business calls, communicates clearly on daily, weekly and monthly basis as per the requirements of the group
* Create employee availability reports highlighting the available bandwidth ( extra time available with the resource), conflict management on projects and other standing reporting activities for the group
* Intermediate knowledge of Excel, Word and PowerPoint
* Ensure all the requests in the inbox are actioned within the agreed SLAs
* Conducts basic due diligence at his/her end before reaching out to Australia stakeholders on any of the query
* Record and capture process updates on real time basis and ensure standard operating procedures are updated for the region managed from Hyderabad
* Process all the assigned requests as per the desired levels of accuracy
* Share process related updates with team members and also update the same on the process documents
* Be an effective team player and contribute to team’s success by adhering to all KPI
Required:
* Any graduate with Advanced MS Excel skill
* 0-3 years of work experience
* Good presentation skills in terms of clear English diction supported by high quality written capabilities
* Good interpersonal skills and commitment to supporting an integrated service delivery team (based offshore)
* Passion for learning and developing soft & technical skills
* Shows initiative and is proactive in seeking resolution of issues and in learning the business
* Understands the critical importance of achieving deadlines and identifies issues that may impact on our service delivery
* Pays attention to detail.
* Good problem solving and analytical skills (ability to think outside the box when required) is essential
* MS Office suite; high proficiency with MS Excel
* Experience in operational management, logistics, planning, reporting and analysis
* Database reporting packages (such as Report Builder, Crystal Report Writer, COGNOS)
* Exposure with any HRM tools such as PeopleSoft
* Candidate must have a logical bend of mind and should be able to conceptualize and build workflow charts, flowcharts and process maps
* Experience in automation tools and techniques is desirable
Deloitte is looking for Any Graduate profile candidates.
Short Job Information