Banking Chat Day Shift Non Voice Process Job In Job Shop In Bengaluru / Bangalore

Greetings from JobShop, We are India's Largest BPO Recruitment Company Please call us on 9964080000 or +918046115600 ,Whatsapp us on 9964080000 for simple &; quick automated hiring

Roles And Responsibilities :

You will be supporting customers of India's largest Bank

You will be handiling Chats regarding their Banking related quiries

You will be handling Chat queries about the customers Bank account and banking related quiries

This is Rotational shifts process

Six-days working with 1 day

rotational off

One Year BPO experience is Mandatory

Good communication skills in English

Ability to handle multiple chats at the same time.

A team player

Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues

Display Ownership and accountability

Quickly build trust and confidence with customer

Own and resolve customer issues efficiently, effectively and empathetically

Excellent comprehension and articulation skills

Excellent communication skills written

Qualification: Graduation and above

Location: Bangalore

For More Details Please call us on 9964080000 or +918046115600 ,Whatsapp us on 9964080000 for simple &; quick automated hiring

Job Shop is looking for 12th Class (xii) profile candidates.