Credit Manager Personal Loans Alternate Channel Delhi Rajendra Place 3rd Floor Jm Job In Tata Group In Delhi, India

1. Automation across products

• Digital transformation of existing credit processes to address rising costs, new customer preferences
• Work closely with the Product, Technology and Business teams to devise the best and most innovative solutions for solving our customer-s needs
• Monitoring performance of Solutions
• Better TAT

1. Process Management

• Ensure uniform process
• Analyzing various processes and recommending process changes to initiate cost savings,optimize resources and enhance operational efficiency
• Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level
• Random Process Audits

1. Efficiency & Productivity Improvement

• Increase Productivity through internal process reviews
• Technology intervention
• Efficiency Building through best practices in the market.
  
  
• Productivity Tracking

1. Optimise Cost
   • Contracts negotiations
   • Resource Rationalization
   • Automation

Tata Group is looking for Any Graduate / Post Graduate profile candidates.