Customer Service Executive Job In Mavin Rpo Solutions Private Limited In Gurgaon / Gurugram

Duties & Responsibilities: Engage with customers and assist them with activities including onboarding, product demonstration, configuration and more, through emails, calls Work with team on troubleshooting, understanding the root cause and sharing required analysis with client and customers Ensure SLAs, TAT and response or resolution times are met as committed to customer Educate our customers and partners and help them succeed Be the contact point when the need arises for support and any other requirement.

A positive and upbeat approach Work Experience :- A bachelor's degree in related field 1-4 years' experience in relevant field Excellent interpersonal and written and oral communication skills Knowledge of CRM systems.

Computer skills Qualification: Graduate with 1-4 years of experience Knowledge of foreign language (Russian/ Chinese/ Spanish) will be an added advantage

Job Purpose: To Execute Our Customer Success Program Through A Clear, Concise, And Professional Approach, Both In Speech And Writing As Well As To Build Work Relationships And Ensure Customer Delight.

Mavin Rpo Solutions Private Limited is looking for Bachelor Of Science (b.sc), Bachelor Of Business Administration (b.b.a), Bachelor In Hotel Management (b.h.m), Bachelor Of Commerce (b.com) profile candidates.