Job Description:
Bachelor’s degree or equivalent practical experience preferred
Effectively address client queries with timeliness and accuracy
Provide relevant client specific statements and information as per the requests received
Process Trade Exceptions and/or tasks assigned as per the defined procedures and timelines
Investigate and resolve breaks related to financial mismatches, unconfirmed or missing trade bookings, nonreceipts, payments and interest claims that are payable or receivables
Liaise with all the stakeholders (front desk personnel traders, account managers, relationship managers and credit officers ) via phone/ email and chats to ensure timely and accurate resolution of breaks of both economical and noneconomical in nature.
• Liaise with all the clients, stakeholders (front desk personnel- traders, account managers, relationship managers and credit officers ) via phone/ email and chats in ensuring faster and accurate resolution of breaks of both economical and non-economical in nature
• Contribute towards process improvements programs in their area of work
• Actively participate and contribute to team initiatives: regular team meetings, presentation of thoughts /ideas, etc
• Follow and actively foster a risk management culture within the teams, where issues are raised / resolved on time
Good To Have Skills
KYC – Compliance
Client Life Cycle Management
Cognizant is looking for Any Graduate profile candidates.
Short Job Information