Fresher Technology Analyst Job In Deloitte In Across India
Job Description:
This is an entry level position and you will be responsible for working to resolve client issues in a timely manner and provide Tier-2 support to resolve technical issues related to our application(s)
This position requires supporting application users both from a technical and functional perspective You will troubleshoot and resolve complex issues related to Global mobility tools by liaising with various stakeholders The successful candidate will have a high level of attention to detail, the ability to execute and deliver project deliverables on budget and on time, and multi-task in a dynamic environment This position requires significant customer contact and you must possess excellent communication, consulting, and probing skills to effectively manage client expectations.
Applicants should be able to function in a close team environment and communicate within the team
Job Responsibilities:
- Work with Tier 1 support personnel to resolve client issues in a timely manner and provide Tier-2 support to resolve technical issues related to all compensation tools
- Liaison between business and technology with an understanding of full life cycle of system development with AGILE methodologies
- Collecting, understanding, and transmitting the business requirements for the project, and translating them into functional specifications and detailed test plans
- Ensure business requirements and functional specifications are resolved and fulfilled
- Ensure issues are identified, tracked, reported on and resolved in a timely manner
- Perform unit and system level testing on applications
- Consistently meet client expectations and project deadlines
- Evaluate problems of the customers and provide logical lasting solutions
- Work with business owners to identify information needs and develop SSRS reports
0 to 2 years of problem solving and solid analytical skills
Strong focus on self-review and providing high quality deliverables
Good personal organizational skills and flexible enough to change direction pursuant to business demands
Comfortable working in a dynamic team environment where projects, and deadlines often require multi-tasking and flexible work schedules
Self-starter with solid analytical and problem-solving skills
High level of attention to detail, ability to execute and deliver project deliverables on budget and on time
Ability to integrate rapidly with existing team, including with individuals from diverse backgrounds, and in a virtual setting
Capable of handling high work pressure during peak months
Ability to interact with individuals at all levels of the organization
Excellent written and oral communication skills confident in dealing with all levels of clients, both internally and externally fluent in English
Strong commitment to customer service
Proficiency with Microsoft Office Applications (MS Excel, MS Power Point, Word, Outlook, etc.)
Languages: Must have – SQL, good to have – PL/SQL
Working knowledge of relational databases
Experience with Microsoft reporting technologies, i.e., SSRS and good to have basic knowledge on VB scripting
Deloitte is looking for Any Graduate profile candidates.
Short Job Information
