Hiring For Top Company/bpo / Kpo/ites/telecom/nbn Job In Job World In Mumbai, Gurgaon / Gurugram, Thane

Job Role & responsibilities :-Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach > Candidate Must be Willing To Work In 24x7 Shifts>Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures >Provides status and updates on tickets to authorized users >Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction >Makes recommendations for updates to the KB database >Adherence to policies and procedures, closure of open calls after resolutionEligibility : 1) Candidates having Any Graduation & minimum 1 year experience in relevant profile 2) Okay with US shifts 3.

) Expertise in communication skills 4) Able to relocate when office resumesPerks & Benefits:-PF: : Both side Cabs (As Per Company Policy and Process) :: Other BenefitsDrop Your updated CV @[HIDDEN TEXT]OR@Priyanka HR 9667678362 Call/WhatsAppThanks & Regards

Job World is looking for Other.

Job World is looking for Other profile candidates.