Inbound Customer Service Job In Symansys Technologies India Private Limited In Navi Mumbai

• Manage incoming phone calls
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution.
  
  
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies

• ( Min 12th Pass )
• Excellent communication and presentation skills
• Ability to multitask, prioritize, and manage time effectively.
  
  
• Passion for customer service
• Ability to work well with a team
• Must be comfortable with rotational shifts
• Must be ok WORK FROM the OFFICE

Symansys Technologies India Private Limited is looking for Any Graduate / Post Graduate profile candidates.