With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line We&rsquore harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people Now, we&rsquore calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality.
And as you help us create a better world, we will help you build your own intellectual firepower Come, transform with usWe are inviting applications for the role of Process Developer, Order to Cash We are looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high-pressure business environment while being a good team player ResponsibilitiesIn this role, you will be responsible for activities related to O2C domain
- Prepare live client billing including any support documentation and send to client.
- Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
- Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution
Client & Internal Relationships:
- Support Manager in preparing and delivering work to clients and colleagues
- Work closely with internal teams as needed, including managing discrepancy process with account/media teams
Strategic Thinking:
Communications Skills:
- Expresses oneself clearly and concisely in oral communications
- Writes in a clear, compelling, and concise manner
- Organizes ideas and information logically and sequentially
- iSpeak should be minimum 6.
5
Qualifications we seek in you!Minimum qualifications
- BCom graduation (MBA - Finance preferred)
- Relevant work experience in Order to Cash, preferably in Media Industry
Preferred qualifications
- Very Good Written and Verbal Communication skills
- Proficient in MS Office applications, especially in MS excel
- Preferable to have practical knowledge of Media Ocean, MS Dynamics - D365, Netsuite, Nexelus
- Excellent time management and planning skills
- Attention to detail, good analytical and problem-solving capabilities
- Drive to achieve results and deliver on goals
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
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