Job Details
Greetings from JobShop, We are India's Largest BPO Recruitment Company Please call us on 9964080000 or +918046115600 Whatsapp us on 9964080000 for simple & quick automated hiring Digi is a process that needs candidate to have in depth knowledge or experience in Photoshop or HTML You will be supporting customers of Photshop or HTML in the US regionYou will be answering technical support queriesYou will be handling inbound technical queries about the product and their functions You will educate the customers about products, subscriptions, renewals, and new subscriptions This is a 24/7 support mostly evening and night shifts Five-day working with Two days rotational offGood communication skillsGood Technical Skills in HTMLGood to have Photoshop knowledge or experienceGood to have software knowledgeAbility to handle irate customers Solve technical queries A team player Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues -Display Ownership and accountability -Quickly build trust and confidence with customer -Own and resolve customer issues efficiently, effectively and empathetically -Excellent comprehension and articulation skills -Excellent communication skills written -knowledge about Computer OS -Knowledge on basic trouble shooting -Knowledge on Software Install/ Uninstall -Knowledge on computer basic hardware like RAM, CPU, MONITOR etc.
,Undergraduate or GrduateQualification:Undergraduate or Grduate Skills Required:Good communication skillsGood Technical Skills in HTMLGood to have Photoshop knowledge or experienceGood to have software knowledgeAbility to handle irate customers Solve technical queries A team player Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues -Display Ownership and accountability -Quickly build trust and confidence with customer -Own and resolve customer issues efficiently, effectively and empathetically -Excellent comprehension and articulation skills -Excellent communication skills written -knowledge about Computer OS -Knowledge on basic trouble shooting -Knowledge on Software Install/ Uninstall -Knowledge on computer basic hardware like RAM, CPU, MONITOR etc.
, Contact:JOBSHOP 9964080000