Reservation Manager Job In Impleo Consulting In Gurgaon / Gurugram

Openings for reservation manager Qualification & experience: Candidates with minimum 2 years or above experience in front office / reservations department (hotels) or 4 years or above tele-sales experience with a renowned tours and travel related BPO / company Excellent communication skills, English (written and spoken) is a must Good knowledge of Microsoft Office / Excel is mandatoryShift: 10 am to 7 pmWeek off: One rotational not on weekends Location: GurgaonJob responsibilities: Identifies new reservations / sales business opportunities to achieve personal and property revenue goals Understands the overall market, including competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them Handle Inbound / Outbound client calls / message inquiries on IVR / OTA's, understand customer requirements, explain about company's offerings, and convert inquiries into sales to meet and exceed sales targets Successfully create business from existing customer accounts by sending them new offer updates, packages and more Update bookings on Central Reservation software, print sales vouchers, maintain records and update advance payments / balance receivable, etc Actively participate on social media travel related groups for generating more leads and reach out to prospective customers Schedule client visits for prospective clients and coordinate site visits Maintain and update inquiry record database, booking sheet(s) for online and offline sales Prepare daily check in / check out schedule for respective check ins / check outs and share with Operations team for site preparation Collect and maintain customer information database, contact details, IDs, etc for all check in's Keep track of balance payments receivable, extra charges, additional services rendered and ensure collection and update at check in / check out Track the number of monthly inquiries through offline and online channels for sales analysis Prepare and maintain daily and weekly reports for leads and conversions Prepare a review follow up sheet and follow up for reviews from guests Conduct market research, competition mapping, and keep updating the GM on new offerings by competitors Help in research and development of new online and offline sales channels / partnersDrop your CV on [HIDDEN TEXT] or [HIDDEN TEXT] or call 8766338003 / 7838274306Please follow us for job updates:www.

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Openings For Reservation Manager Work From Office

Impleo Consulting is looking for Bachelor Of Business Administration (b.b.a), Masters In Arts (m.a), Bachelor In Hotel Management (b.h.m), Master Of Education (m.ed), Bachelor Of Commerce (b.com), Master Of Business Administration (m.b.a), Bachelor Of Architecture (b.arch), 12th Class (xii), Bachelor Of Education (b.ed), Master Of Commerce (m.com), Bachelor Of Computer Application (b.c.a), Masters Of Architecture (m.arch), Bachelor Of Arts (b.a), Bachelor Of Science (b.sc), Masters In Technology (m.tech/m.e), Bachelor Of Technology (b.tech/b.e), Master In Computer Application (m.c.a) profile candidates.