Sales Manager Dsf Sourcing L1 S2s Job In Tata Group In Delhi, India

JOB DESCRIPTION A Position OverviewPosition TitleSales ManagerDepartmentDirect Distribution - DSFLevel/Band301 - Assistant ManagerRole Summary: Achieve FYP targets through regular visits to the assigned branches & relationship building with the team, Training of the sales team, Arrange various contests & events for the sales team as well as the customersB Organizational RelationshipsReports To Area ManagerSupervisesWPOs (5 to 6)C Job DimensionsGeographic Area CoveredClusters as defined in Zone structureStakeholders InternalOperations, Distribution Operations, F&AExternalCustomersD Key Result AreasSales ManagementSet targets for the team & review their performance on regular basisInitial grooming of the sales teams in presentation / selling skills& productsMake joint calls with sales team, if required during the initial months.

Accompany the sales team on calls with high-ticket clientsSet sales strategies for the team and follow up with to ensure the team achieves their targetsMonitor WPOs lead conversion ratio and ensure the same is as per the Business PlanEnsure the WPOs updates the lead management systemTeam ManagementAnalyze the productivity of WPOs to ensure they are delivering as per expectations.

Track business on a daily basis & provide feedback to the WPOs as well as to the senior managementDrive the various contests being held for the channel and motivate the team to perform betterEnsure that the high performers are suitably rewarded & kept motivatedCounsel the low performers to assess the reasons for low productivityProvide operational supportCheck policy issuance & track the progress through every stage of the policy.

Co-ordinate with the team to resolve pending requirementsTo be well informed on underwriting guidelines and other operations processes and share the same with the team membersby conducting workshopsEducate the WPOs on the importance of compliance and ensure the same is being adhered to in a day to day businessMIS & ReportingPrepare Business MIS and share the same with Senior Management .

Analyze the daily business nos on submission/ issuance and pending and provide feedback to the WPO teamParticipate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines Highlight and recommend process gaps, flaws and process changesE CompetencyCompetency ForSales ManagerProficiency ScaleProficiency Scale DescriptionConsumer FocusUnderstands the consumer life cycle, makes him/her feel valued and provides a value proposition suitable to the customer andmake him/ her a brand ambassador by making use of functional knowledge and expertise4Is aware of the all latest offerings available in the market place and usesthat information to create an environment where team/s are empowered to put consumers first Organizes processes around consumer needs by taking into account the complex and sensitive information to meet their long term needs.

Implements feedback system to improve consumer experiences at each touch point Acts as a catalyst to backend support, service team and product teams to create more consumer focused product / servicesBuilding andManaging RelationshipsCollaborating with key stakeholders and teammembers to build positive working relationships based on confidence, trust and sensitivity to facilitate the accomplishment of common work/ business goals4Proactively seeks out to identify and establish relationships which might be crucial for achieving long term success Builds strong alliances with intra department colleagues / stakeholders that would support his/her team achieve business results Takes efforts to ensure that key contacts and networks also findit beneficial to maintain relationships.

Encourages own team members to build nurturing relationshipsEffective CommunicationAble to communicate accurately and concisely with various stakeholders by adapting communication methods based on situation and well reasoned arguments to convince and persuade stakeholder to achieve win-win situations4Creates an environment where team/s are encouraged and developed to enable them to communicate effectively with consumers and stake holders Facilitates the understanding of complex messages to teams and stake holders by using appropriate communication techniques and ensures that the team is well versed with the skills and tools required to effectively communicate to various stake holders Encourages the team to follow best sales communication practices adapted from similar line of business and sets them up for successTaking OwnershipAchieves results by taking responsibility proactively and by making timely decisions withspeed & urgency4Proactively sets stretched targets for team and empower/motivate them to achieve the same Takes responsibility for self and team's productivity even under testing situations.

Recognizes ways of improving team productivity and customer service standards and makes critical decisions which has animpact on improving them Understands how to divert teams effort in achieving broad business objectives/targets and consistently drives them for resultsPeople ManagementDevelop and manages individuals and team performances through constructive feedback, coaching and mentoring4Creates a collaborative environment and continuously motivates The team to work together Empathizes and maintains an on-going two way communicationWith team members.

Makes team members understand criticality of their contribution to the team's success and facilitates understanding ofInterdependencies among roles Advices and coaches others by sharing experiences and Discussing how to handle current or anticipated concernsF Skills RequiredTechnicalProduct/ Subject matter expertiseTeam management skillsBusiness perspective & planningInsurance industry awarenessProblem solving skillsPresentation skillsBehavioralEssentialDesiredInterpersonal skillsCommunication skillsCreative thinking skills.

Supervising/Leadership skillsTeamwork SkillsInfluencing skillsRelationship Building skillsDecision making skills.

G Incumbent CharacteristicsEssentialDesiredQualificationGraduateMBAExperience5 - 7 YearsDisclaimer: This Job Description is indicative in nature The duty list/Goal Sheet provided to you can vary from the aforesaid in view of Organisational need/requirement from time to time

Tata Group is looking for .

Tata Group is looking for Any Graduate / Post Graduate profile candidates.