Senior Manager It Governance Vendor Management Job In Max Financial Services In Gurgaon / Gurugram, India

Senior Manager - IT Governance & Vendor Management Job DescriptionPositionSenior Manager - IT Governance & Vendor Management IncumbentDepartmentStrategy, Portfolio & Compliance FunctionSP&C Reporting toAVP, SP&C Band4A LocationGurgaon HO Team (Direct/Indirect) 2JOB SUMMARYSP&C empowers the Operations, Technology and Digital teams within Max Life This team manages the planning, budgeting, training, outsourcing, project management and process controls for the largest non-sales patch in the organization To run efficient and profitable operations, it is imperative to plan effectively for all large projects as well as unit level transactions There are 4 functions within SP&C Project Management & Transformation Office: There are various projects and initiatives that each of the various functions within the fulfillment group (FLG) and Digital/Tech are working on - some of which are of strategic importance at the org/CEO level.

These projects need to be managed centrally at the COO's office such that the (CEO - 1) level of governance is effective in ensuring deliveries on these projects Moreover, the functions themselves need augmentation of their bandwidth to be able to manage these projects better and also effectively solve for the respective problem statements This will include projects in key areas such as protection and underwriting, customer agenda, fulfillment, renewals and capability building projects in technology Strategy, Planning and Budgeting: Technology and Digital are strategic growth pillars for Max Life while Operations ensure running an efficient and profitable organization SP&C team is responsible for evolving the functional planning for Ops and IT, planning for COO's patch and managing all organization spends for these verticals.

The team helps Max Life run cost efficient operations, arrive at the right strategic decisions for build vs buy, Capex vs Opex etc, identifies the projects that deliver the biggest impact, and is the gatekeeper of all the spends Regular cost reporting, identification of cost saving initiatives and its execution is done by this team Outsourcing: There are over 300+ vendors being actively managed by the SP&C team for vendor lifecycle from onboarding to compliance, payments till contract closures.

The unit also helps onboarding of vendors for POCs and special purposes, and works closely with business units, procurement and finance teams to manage vendor operations for both Operations and IT Process Controls: This unit interfaces with business units and compliance teams to ensure adherence with the regulatory requirements, helps with both internal and IRDAI audit readiness, and proactively monitors and mitigates and compliance related risks It reports out the status to various regulatory forums and helps with completion of compliance tasks KEY RESPONSIBILITIESStrategy and Planning

• Annual strategy planning for IT function
• Identification of cost save opportunities and disruptive tech

Vendor Management

• Resolve any vendor related concerns
• Liaison between business partner and business stakeholders
• Develop & sustain long lasting relationships

Financial Management

• Calculation of run rate and burn rate vs.
  
  allocated budgets
• Provisioning and other book-keeping for ongoing contracts
• Supervising the PR/PO process for vendors

Stakeholder Management and Communications

• Prepare and communicate budgetary dashboards, dashboards for key fulfilment KPIs and variance analysis
• Managing a subset of COO Program Office: Project management of functional governance structures, tracking next steps

Team management

• Goal setting and monitoring of budgets
• Performance monitoring, feedback and development
• Upskilling and retention of key talent

MEASURES OF SUCCESS

• Improvement in VSAT
• Be a constant force of change and innovation for the organization, challenging status quo and bringing new ideas for testing and incubation
• Successful archival of knowledge and dissemination of it across business functions
• Positive feedback and appreciation from business owners and decision makers

Key Relationships

• Digital and Technology COE
• Finance
• External vendors
• IT PMO

KEY COMPETENCIES/SKILLS REQUIRED

• 8-10 years Presently should be in corporate strategy/ Vendor Management/ Budgeting related roles for large businesses/ Engagement Managers in top tier consulting firms
• Excellent academic track record
• Ability to work with cross functional teams strong networking and interpersonal skills
• Detailoriented, organized, critical thinker with strong work ethics
• Excellent communication skills and a thoughtful, persuasive personal style
• Self-starter, comfortable in a project-oriented environment and comfortable in dealing with large cross functional projects
• Ability to influence key stakeholders and operational owners through well-articulated strategies backed up with metric driven value statements.
  
  
• Analytical skills and judgment to solve problems with limited information at hand by learning and using Statistical tools and logics
• Ability to develop, test and validate hypotheses Should be competent at analyzing both quantitative and qualitative data
• Life insurance experience a plus, but not mandatory

Senior Manager - IT Governance & Vendor Management Job DescriptionPositionSenior Manager - IT Governance & Vendor Management IncumbentDepartmentStrategy, Portfolio & Compliance FunctionSP&C Reporting toAVP, SP&C Band4A LocationGurgaon HO Team (Direct/Indirect) 2JOB SUMMARYSP&C empowers the Operations, Technology and Digital teams within Max Life This team manages the planning, budgeting, training, outsourcing, project management and process controls for the largest non-sales patch in the organization.

To run efficient and profitable operations, it is imperative to plan effectively for all large projects as well as unit level transactions There are 4 functions within SP&C Project Management & Transformation Office: There are various projects and initiatives that each of the various functions within the fulfillment group (FLG) and Digital/Tech are working on - some of which are of strategic importance at the org/CEO level These projects need to be managed centrally at the COO's office such that the (CEO - 1) level of governance is effective in ensuring deliveries on these projects Moreover, the functions themselves need augmentation of their bandwidth to be able to manage these projects better and also effectively solve for the respective problem statements.

This will include projects in key areas such as protection and underwriting, customer agenda, fulfillment, renewals and capability building projects in technology Strategy, Planning and Budgeting: Technology and Digital are strategic growth pillars for Max Life while Operations ensure running an efficient and profitable organization SP&C team is responsible for evolving the functional planning for Ops and IT, planning for COO's patch and managing all organization spends for these verticals The team helps Max Life run cost efficient operations, arrive at the right strategic decisions for build vs buy, Capex vs.

Opex etc, identifies the projects that deliver the biggest impact, and is the gatekeeper of all the spends Regular cost reporting, identification of cost saving initiatives and its execution is done by this team Outsourcing: There are over 300+ vendors being actively managed by the SP&C team for vendor lifecycle from onboarding to compliance, payments till contract closures The unit also helps onboarding of vendors for POCs and special purposes, and works closely with business units, procurement and finance teams to manage vendor operations for both Operations and IT Process Controls: This unit interfaces with business units and compliance teams to ensure adherence with the regulatory requirements, helps with both internal and IRDAI audit readiness, and proactively monitors and mitigates and compliance related risks.

It reports out the status to various regulatory forums and helps with completion of compliance tasks KEY RESPONSIBILITIESStrategy and Planning

• Annual strategy planning for IT function
• Identification of cost save opportunities and disruptive tech

Vendor Management

• Resolve any vendor related concerns
• Liaison between business partner and business stakeholders
• Develop & sustain long lasting relationships

Financial Management

• Calculation of run rate and burn rate vs allocated budgets
• Provisioning and other book-keeping for ongoing contracts
• Supervising the PR/PO process for vendors

Stakeholder Management and Communications

• Prepare and communicate budgetary dashboards, dashboards for key fulfilment KPIs and variance analysis
• Managing a subset of COO Program Office: Project management of functional governance structures, tracking next steps

Team management

• Goal setting and monitoring of budgets
• Performance monitoring, feedback and development
• Upskilling and retention of key talent

MEASURES OF SUCCESS

• Improvement in VSAT
• Be a constant force of change and innovation for the organization, challenging status quo and bringing new ideas for testing and incubation
• Successful archival of knowledge and dissemination of it across business functions
• Positive feedback and appreciation from business owners and decision makers.
  
  

Key Relationships

• Digital and Technology COE
• Finance
• External vendors
• IT PMO

KEY COMPETENCIES/SKILLS REQUIRED

• 8-10 years Presently should be in corporate strategy/ Vendor Management/ Budgeting related roles for large businesses/ Engagement Managers in top tier consulting firms
• Excellent academic track record
• Ability to work with cross functional teams strong networking and interpersonal skills
• Detailoriented, organized, critical thinker with strong work ethics
• Excellent communication skills and a thoughtful, persuasive personal style
• Self-starter, comfortable in a project-oriented environment and comfortable in dealing with large cross functional projects
• Ability to influence key stakeholders and operational owners through well-articulated strategies backed up with metric driven value statements
• Analytical skills and judgment to solve problems with limited information at hand by learning and using Statistical tools and logics
• Ability to develop, test and validate hypotheses.
  
  Should be competent at analyzing both quantitative and qualitative data
• Life insurance experience a plus, but not mandatory

Max Financial Services is looking for .

Max Financial Services is looking for Any Graduate / Post Graduate profile candidates.