Senior Sales Manager Delhi Based Job In Marriott International In Bengaluru / Bangalore

POSITION SUMMARYContact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling Determine and give complimentaries to guests as gifts for their patronage (e.

g, rewards points, show tickets, gift certificates) Promote awareness of brand image internally and externally Process requests for redeeming Marriott Rewards points Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

Enter Marriott Rewards information into appropriate software when taking guest reservations Answer, record, and process all guest calls, requests, questions, or concerns Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing).

Assist management in training and motivating employees serve as a role model Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests' service needs thank guests with genuine appreciation Speak with others using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette Develop and maintain positive working relationships with others support team to reach common goals listen and respond appropriately to the concerns of other employees.

Monitor the performance of others to ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by SupervisorsWhen you join the Sheraton family, you become a member of its global community.

We've been a place to gatherand connect since 1937 At Sheraton, associates create a sense of belonging in more than 400 communities around the world We welcome guests through engaging experiences and thoughtful service If you're a team player who is excited to deliverameaningful guest experiences, we encourage you to exploreyour next career opportunitywith Sheraton

Marriott International is looking for .

Marriott International is looking for Any Graduate / Post Graduate profile candidates.