Servicedesk Associate Job In Wipro In Across India
Job Description:
Providing Technical support to customers on phone or chats to solve their technical problems reported
Identifying hardware and software solutions
Troubleshooting technical issues
Diagnosing and repairing faults
Resolving network or computer issues.
Installing and configuring hardware and software
Speaking to customers to quickly get to the root of their problem
Providing timely and accurate customer feedback
Talking customers through a series of actions to resolve a problem
Qualification:
University degree or High school degree with education in the field of computer is an added.
Prior experience in tech support, desktop support, or a similar role ( not applicable for Fresher’s applying for the job)
1-3 years of experience in IT support/Customer service role is required
Attention to detail and good problem-solving skills
Prior experience in tech support, desktop support, or a similar role. ( not applicable for Fresher’s applying for the job)
Wipro is looking for B.E. / B.Tech profile candidates.
Short Job Information
