Virtual Customer Service Associate Job In Amazon In Hyderabad

Virtual Customer Service (VCS) – It is a ‘Work from Home’ model for India CS VCS associates are expected to work from a home location approved by Amazon for all scheduled hours It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality

Knowledge & Skills Required
• Action oriented, self-disciplined and organized
• Effective time management skills and ability to prioritize work time to ensure productivity and department standards
• Ability to communicate clearly with both internal and external customers
• Good comprehension skills – ability to clearly understand and address customer issues appropriately
• Good composition skills – ability to compose grammatically correct, concise, and accurate written responses
• Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
• Good typing skills

Preferred Criteria:
• Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead
• Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
• Should ensure ‘Work-like’ environment with no disturbance during the work hours.


• Experience working in a customer service environment for at least 6 months

Qualifications :
Minimum qualification is 10 + 2 Any graduate
Shifts: Rotational
Benefits: NSA, OT, Zeta Meal Card

Amazon is looking for 10th , 12th , Any Graduate profile candidates.