Voice Process Customer Care Executive Bpo / Domestic Voice Job In Job Shop In Bengaluru / Bangalore

Greetings from JobShop, We are India's Largest BPO Recruitment Company Please call us on 9964080000 or +918046115600 ,Whatsapp us on 9964080000 for simple &; quick automated hiring

Roles And Responsibilities :

• You will be supporting customers of the Top Ecommerce Platformin the Indianregion
• You will be answering queries regarding Order related Queries
• You will be handling inbound customer queries about the customers Order related
• This is a Day shift
• Six-day working with One Day rotational off

• Good communication skills in English+Hindi/Tamil/Telegu/Malayalam
• Ability to handle irate customers
• Solve Customer queries
• A team player
• Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
• Display Ownership and accountability
• Quickly build trust and confidence with customer
• Own and resolve customer issues efficiently, effectively and empathetically
• Excellent comprehension and articulation skills

• Graduates or Undergraduates Freshers&; BPO/Non BPO Experience

Recruiter Notes

• Flipkart Customer support
• Candidates should have good English+Hindi/Telugu/Tamil/Kannada/Malayalam/Bengali
• If a candidate Has a Non BPO experience if he's ok with BPO Candidate can apply for this Job
• Check for distance from candidate house to RMZ Ecospace Bellandur
• This will be Dayshift, candidate has to be okay with Rotational Shift
• Rounds: Amcat,HR,Ops Round&;Client Round
• Frehser Salary-Upto 143k Experience-Upto 16k
• Candidate should have Own Laptop/Computer with WIFI Connection

For More Details Please call us on 9964080000 or +918046115600 ,Whatsapp us on 9964080000 for simple &; quick automated hiring

Job Shop is looking for Bachelor Of Commerce (b.com), Bachelor Of Technology (b.tech/b.e), Bachelor Of Arts (b.a), Other, 12th Class (xii), Bachelor Of Business Administration (b.b.a) profile candidates.